OUR RETURN POLICY 

Please read our returns policy carefully prior to returning any items. 

*Returns on swimwear bottoms or swimwear sets are not accepted.*

We do not return or exchange any swimwear bottoms, swimwear sets, earrings, underwear or intimate items (bodysuits).


We do not return or exchange any sale items or any items purchased using a discount code. 


If swimwear bottoms, swimwear sets, underwear, earrings or sale items are returned to us they will not be refunded nor will they be returned to you.


U.S CUSTOMERS can return items within 7 days from receipt of item.


INTERNATIONAL CUSTOMERS can return items within 21 days from receipt of item.


HOW TO RETURN:


1. Copy information below;

First/Last Name:

Order No.:

Description: 

Attach photo for proof:


2. Click "SUBMIT RETURNS" below and paste in body of email. (Don't forget to attach picture for proof!)

3. Send your item to the address below within 7 days of receipt of an item for U.S customers and within 21 days of receipt of an item for international customers.  


Return address: 

Nothing But Net Body

6641 1/2 Gloria Avenue,

Van Nuys, CA 91406


4. We recommend using a traceable form of post as we take no liability for loss of any items.  


5. Once we receive the return item we inspect it to ensure it has not been worn, used or washed and all original tags and packaging are intact.  


6. We process all of our returns as quickly as possible. Postage is not refunded.


RETURN INFORMATION:


Returns on sale items are not accepted.  

*Returns on swimwear bottoms or swimwear sets are not accepted.*

If swimwear bottoms, swimwear sets or sale items are returned to us they will not be refunded nor will they be sent back to you. All items returned must be in their original condition (not worn, used or washed) with their original tags and packaging intact. You must provide your order number with your return to enable us to credit the monies back to you. All items must be returned to us within 7 days of receipt for US customers and within 21 days of receipt for international customers.  Returns outside of this time limit will not be accepted. The customer will not be refunded the cost of postage and all customers are to cover the cost of return postage. Please ensure you use a traceable form of post to ensure that the item can be tracked as we will not be liable for the loss of any items being returned. Once the returned items have been received in their original condition they will be assessed and a refund will be forwarded to the customer.


EXCHANGE:


If you wish to exchange an item for store credit or an alternate size please follow our return policy and request in the form you are wanting an exchange for an alternate size or store credit.


Once we receive the item from you, you will be emailed a store credit to the value you have used, plus shipping charges to re-send the item.


The shipping fee must be paid before we process the exchange and send you the item.

Nothing But Net Body does not pay shipping to send an exchange item.


INFORMATION TO INLCUDE FOR RETURNS:

(Copy info below, then click "Submit Returns" and paste in body of email)

First/Last Name:

Order No.:

Description: 

Attach photo for proof:

 

Contact Support

Click "Submit Returns" above to submit photo returns!

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